Welcome to H E Mart! We are committed to providing a seamless shopping experience, including reliable and timely delivery of your beauty products. Below you’ll find all the essential information about our delivery process.
1. Delivery Areas
We currently offer delivery throughout the United States. We are dedicated to reaching as many customers as possible and will continue to expand our delivery areas as our business grows.
2. Shipping Methods and Costs
Standard Shipping: Our standard shipping option typically delivers within 5-7 business days. Shipping costs are calculated based on the weight of your order and your delivery location.
Expedited Shipping: For faster delivery, we offer expedited shipping that typically arrives within 2-3 business days. Expedited shipping costs will be calculated at checkout.
Free Shipping: Enjoy free standard shipping on orders over $40.00.
3. Processing Time
Orders are processed and shipped within 1-2 business days of receiving your order confirmation. Orders placed on weekends or holidays will be processed the next business day.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery. If you have any issues or questions about your shipment, please contact our customer support team.
5. Delivery Times
- Standard Shipping: 5-7 business days from the date of dispatch.
- Expedited Shipping: 2-3 business days from the date of dispatch.
Please note that delivery times may vary based on your location and external factors such as weather conditions or carrier delays.
6. Delivery Issues
If you encounter any issues with your delivery, such as a damaged package or missing items, please contact us within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.
- Contact Us:
Email: Support@thehemart.com
Phone: +1 307 243 8310
Mail: Suite 26755, 30 N Gould St, Sheridan, WY 82801
7. Address Changes
If you need to make changes to your delivery address after placing an order, please contact us immediately. Address changes can only be accommodated if the order has not yet been processed or shipped.
8. International Shipping
At this time, we only offer shipping within the United States. We are exploring options for international shipping and will update our customers when these services become available.
Thank you for shopping with H E Mart! We appreciate your business and are here to ensure you receive your beauty products promptly and efficiently.
For any further questions or assistance regarding delivery, please feel free to reach out to us. We’re here to help
